"Do NOT buy a modem"
New devices and technology show up almost every day. This can be a real headache for anyone that isn't tech savvy, and we want to relieve it for you. Before we begin showing you our recommendations we suggest you read this article.
Additionally, we've stopped recommending the purchase of Wireless-N routers, as they seem to be causing more trouble than they are worth. Many users using older routers will feel the effects of age as soon as they connect.
Disclaimer for the subscribers having ‘Big Gig’ and ‘Buckle Up’ connections: WiFi has a Limited Capacity - High-end consumer grade WiFi devices advertise that they are capable of speeds of 450Mbps or even 1300 Mbps, but these are the maximum radio speeds, not usable bandwidth rates. In reality, you may never see anywhere close to these advertised data rates because the speed you see is dependent on too many variables explained here.
Also, remember to run the speed test by directly connecting the Laptop/Desktop to your ONT through an Ethernet cable as there always will be some losses over WiFi. Wired connections will always give you a better estimate of the speeds you are getting at your device than a wireless connection.
Router Models we Recommend:
Please note any router that accepts an Ethernet cable as its WAN connection should work with our service. Modems and routers with built-in modems for cable and DSL will not work.
The routers we recommend are Dual-Band AC routers which can operate at two frequencies which are 2.4 GHz and 5 GHz.
Asus RT-ACRH13: Price around $60-70. Click here to purchase router.
The Asus RT-ACRH13 is a dual-band router with the latest 2x2 MU-MIMO technology for combined speeds of up to 1267 Mbps. Four external 5dBi antennas for improved Wi-Fi range and multi-device performance. Connected devices must be 802.11ac-compatible for best results. Monitor and manage your network with ease from your mobile device using the intuitive ASUS Router App. Effortless router setup with the ASUSWRT web-based interface, Super-Fast Wi-Fi - Dual-band 802.11ac Wi-Fi with concurrent speeds up to 867Mbps (5GHz) and 400Mbps (2.4GHz). Integrated USB 3.0 port allows you to share external drives/flash drives with your network. OS Support- Windows 10, 8, 8.1, 7, Mac OS X 10.1, 10.4, 10.5, 10.6, 10.7, 10.8. Operation mode-Wireless router mode, Access point mode.
This router has been tested by our Greenlight technicians and the average wireless speed achieved was 476Mbps on a 5GHz channel. We would recommend this for our Amazingly Fast customers only, who do not require speeds in excess of 476Mbps. Click here to see all our recommended routers.
Powered by a dual-core processor, the RT-AC1900 eliminates the performance drops that plague other routers with busy networks. Even on the busiest home networks, HD video streaming is always smooth, latency is always low for online gaming and VoIP calls, and file downloads are never interrupted. The RT-AC1900 also features dual USB ports for file, printers and sharing and a USB 3.0 port for up to ten times faster data transfers than USB 2.0. Click here for set up instructions.
Netgear Nighthawk R7000: Priced around $160-180. Click here to purchase router.
The Nighthawk is not a new recommendation for Greenlight, however the one we recommend now is a new model! The new model is slightly faster, providing 600Mbps on the 2.4Ghz Band and 1733Mbps on the 5Ghz Band. This means it is capable of providing our Buckle up speeds without having to upgrade your laptop wireless capability. It will also surpass our Big Gig speeds on the 5Ghz Band. This router features multiple USB ports for printers and flashdrives and an eSATA port for attaching a hard drive. It also features built in "cloud" capability allowing you to stream the content on your hard drive attached to the eSATA port to anyone using your wireless. Click here for set up instructions.
Apple Routers - Customers who use Apple routers with their Greenlight services have historically experienced issues connecting to the Internet periodically, normally after network maintenance. These connectivity issues are not caused by Greenlight Networks, and will need to be resolved entirely within the router itself and/or Apple tech support. Customers who wish to use an Apple router with their service should acknowledge that additional maintenance may be required for their home network, outside of the scope of Greenlight support.
Not Recommended - Linksys/Belkin Products: As of July 2015, customers have been contacting us with complaints about not receiving the correct speeds with a Linksys/Belkin Router. We've discovered that even though all of Linksys/Belkin products are labelled and marketed as Gigabit, they are not capable of those speeds. If you plan on purchasing a new router and wish to see the Buckle Up or Big Gig speeds, refrain from buying any Linksys/Belkin Router until we find they've fixed the issue.
*Disclaimers and Notes:
All speeds mentioned have been tested in the best possible environment to get a realistic maximum that one can achieve through these routers. This means that if you set it up perfectly and it sits in the best spot in your house to distribute WiFi, you might see the speeds listed above. WiFi is never reliable or consistent when it comes to speeds and availability, nor does Greenlight have any control of your router. All of our recommendations are made through research and findings found on smallnetbuilder.com. We do not sell these routers ourselves nor are we affiliated with these companies, these are just our recommendations.